Configure SPOT feature

Spot is a monetary peer recognition feature that allows you to infuse the element of gamification in your recognition program. The administrator can activate the feature and link values/attributes that illustrate the organization’s core value. The admin can also add a list of email addresses or select an existing mailing list which are carbon-copied (cc’d) when an email notification is triggered.

Watch how SPOT feature works!

Configure the basic limit to the number of SPOTs that can be given or received

  • Login to the Thanks application.
  • From the left menu bar on the homepage, click Admin > Platform Setup > Configure Features
    Ensure that the feature is activated before you make any changes to the feature settings. If the feature is not activated, activate it.
  • In the feature section, click Mange and then click Add company values and badges.
    Attributes which are added previously will appear or else it will be blank.
  • The ‘basic’ settings tab lets you set the limit for triggering the SPOT awards and assign SPOT kitty for employees.

    Enter the minimum number of SPOTs a user must receive to become eligible for the reward points which will be triggered automatically.

    Enter the number of SPOTs a user can receive from the same user. One can choose if they want to set the limit on per day basis, monthly basis, quarterly basis, Six month or yearly basis.

    Set the limit to the number of SPOTs a user can give to others. Again, it can be on per day basis, monthly basis, quarterly basis, Six month or yearly basis.

SPOT-basic

Configure message recipient list to a feature

Configure the automated email notifications by adding a list of the email addresses. The email addresses are added in the carbon-copy (CC) section.

For example: If the Administrator has configured Keith Smith’s email address in the CC Configure section and selected Recipient RM checkbox, every time his reportee uses this feature, a copy of recognition email will be sent to Keith Smith.

To configure cc email address:

  • Navigate to Admin > Platform Setup > Configure Features tab.
  • Click on Manage in the SPOT feature card and select the second tab.
  • Select the required checkboxes to whom a copy of the email must be delivered.
    For example: If the Administrator has selected ‘Recipient Team Members’ checkbox, the recipient team members will be included in the mailing list and a copy of the mail will be delivered to them.
  • Enter the carbon copy (CC) email address and then press Enter or click Add.
    Repeat above step to add multiple email address.
  • Click Save button.
  • Optionally, click the X icon next to the email address to remove from the email list.
SPOT-mail-config

Link Company Values to SPOT awards

Great way to add meaning to awards is by linking the receiver’s achievements to the company values that he or she might have demonstrated. Before admin adds values or attributes to SPOT feature, it is important to ensure that the attributes are in line with the organization's culture and values.

To add an attribute:

  • Navigate to Admin > Platform Setup > Configure Features tab.
  • Click on Manage in the SPOT feature card and select Attributes tab.
  • Attributes which are added previously will get displayed or else the list will be blank.
    Click Add New Attribute button.
  • Enter name and description for the attribute that you want to add.
    For Example
    Name: — Outstanding Performance.
    Description: — When the employee has performed an awesome job or performed beyond the expectation
  • Select the Add eCard checkbox to add an eCard for the attribute and then click Save.
  • A popup to add eCard will appear
    Adding e-cards is a great way to interact with the receiver and give your appreciation message a sincere personal touch. Depending upon the attribute, the employees can send an eCard with or without monetary value. To add an eCard:
    • On the pop-up click Upload Image.
    • Navigate and select the eCard and then click Upload.

Please Note: the admin can disable attribute-based e-card configuration by clicking on the disable button on the top right corner in the attribute tab.

SPOT-attributes

Configure monetary value to the SPOT award

  • Navigate to Admin > Platform Setup > Configure Features tab.
  • Click on Manage in the SPOT feature card and select Denomination tab.
  • You can set value for the SPOT award in the denomination column. The same currency value that you set for a SPOT award, will get reflected in terms of points whenever a user receives the award.
  • Once done, click on Update Currencies.

Please Note: the admin can have different denomination set for the SPOT award in different countries.

SPOT-currencies